Install your Indonesia eSIM at home, before you fly

Before you scan

Your phone must support eSIM and be unlocked; dial *#06# and look for an EID, as the phone check sets out. Connect to Wi-Fi: the phone downloads the eSIM from the internet, so do this somewhere with a steady connection, at home if you can. Install within 30 days of buying; if your trip starts later than that, write to the store’s support before installing.

Scan the QR code

Open your order page on another screen, or print the QR code. The store shows the code on screen right after payment and keeps it on that page, so save the link. On an iPhone, go to Settings, Cellular, Add eSIM, and scan. Android: open the SIM settings (Connections, SIM manager on Samsung; Network & internet, SIMs on Pixel) and add the eSIM there. If the camera will not scan, enter the details by hand from the order page.

After it is added

Give the line a name you will recognise, such as Indonesia. Keep it switched off until you land, and do not delete it: a QR code can usually be installed only once. On landing, follow switch it on after landing.

If it fails (Install the eSIM)

When the QR code refuses to scan or the install halts, keep the Wi-Fi on and give it one more try. If it still fails, write to the store’s support with your order page link and your phone model, before you try again.