Is my phone eSIM compatible? Check before you buy
- Dial *#06#
- Look for an EID
- Unlocked phones only
The short answer
Dial *#06#: if the screen shows an EID, your phone has an eSIM. It must also be unlocked, not tied to the carrier that sold it. iPhones bought in mainland China, Hong Kong or Macao mostly have no eSIM. A working eSIM is not refunded because a phone cannot install it, so check your phone and model before you buy.
Checked October 3, 2026
Does my phone support eSIM?
The makers' own lists
A working eSIM is not refunded because a phone cannot install it, so check your phone before you buy.
If your phone is not on the list
Enter *#06# on the keypad and read what the screen reports. An EID on that screen means the phone can hold an eSIM. If it shows only IMEI numbers, it does not. The lists from the makers themselves, linked above, settle the question.
On an iPhone
Open Settings, then General, then About. An iPhone that can use an eSIM lists an EID on this screen.
On an Android phone
Open Settings, then About phone, and look for an EID beside the IMEI numbers, or dial *#06#.
Carrier lock
A handset still locked to its original carrier will refuse any other eSIM. Ask your carrier to unlock it before you travel.
Before you buy
The refund rule does not cover a working eSIM that a phone cannot install. Check your phone first.
More help
Install your Indonesia eSIM at home, before you fly
Scan the QR code from your order page at home on Wi-Fi, within 30 days of buying, and keep the line off until you land. How to install an Indonesia eSIM.
Switch your Indonesia eSIM on when you land
After landing in Indonesia, switch the eSIM line on and choose it for mobile data. If data does not start, turn on data roaming for that line only.
Data roaming on your Indonesia eSIM: when you need it
The eSIM runs on an Indonesian network, and the store says switch data roaming on for the eSIM line only if it does not connect. Where the switch is.
Indonesia eSIM not connecting: the checks, in order
Is your eSIM not working in Indonesia? Check the line, mobile data and airplane mode, then data roaming, pick a network by hand, and write to support.
Indonesia eSIM refunds: when you get your money back
A full refund if the eSIM does not work and cannot be fixed. A working eSIM is not refunded. How to ask, and where the money goes.
Still stuck?
Orders, QR codes and refunds are handled by VietSIM support. Write with the link to your order page and your phone model.
contact@vietsim.com